Shipping/delivery and payment

Special instructions for shipping abroad:

For deliveries abroad, customs duties, taxes, and fees may apply and are not included in the total price displayed.

Countries will be shipped:

Standard shipping
Switzerland 20,00 €
Germany 5,95 €
Albania 15,00 €
Andorra 15,00 €
Belarus 15,00 €
Belgium 15,00 €
Bosnia and Herzegovina 15,00 €
Bulgaria 15,00 €
Denmark 15,00 €
Estonia 15,00 €
Faroe 15,00 €
Finland 15,00 €
France 15,00 €
Georgia 15,00 €
Gibraltar 15,00 €
Greece 15,00 €
Ireland 15,00 €
Island 15,00 €
Italy 15,00 €
Croatia 15,00 €
Latvia 15,00 €
Liechtenstein 15,00 €
Lithuania 15,00 €
Luxembourg-15,00 €
Malta 15,00 €
Macedonia 15,00 €
Monaco 15,00 €
Montenegro 15,00 €
Montserrat 15,00 €
Netherlands 15,00 €
Norway 15,00 €
Austria 15,00 €
Poland 15,00 €
Portugal 15,00 €
Republic Of Moldova 15,00 €
Romania 15,00 €
Russian Federation 15,00 €
San Marino 15,00 €
Sweden 15,00 €
Serbia and Montenegro 15,00 €
Slovakia 15,00 €
Slovenia 15,00 €
Spain 15,00 €
Svalbard and Jan Mayen 15,00 €
Czech Republic 15,00 €
Turkey 15,00 €
Ukraine 15,00 €
Hungary 15,00 €
Vatican city 15,00 €
United Kingdom 15,00 €
Cyprus 15,00 €

Payment methods:

PayPal (Credit Card, Direct Debit, Bank Transfer)
When you choose this method of payment you will be redirected in the next step to PayPal. If the required data have been entered, it automatically goes back to this store to complete the order.
Against Payment In Advance
After the receipt on our account, we will send you your product.
When You Pick Up
You sat on the phone or by e-Mail in contact with us.

 

Use of special service providers for order processing, clearing and settlement,

The shipping and distribution of the order is carried out via the YouFlake GmbH, Siegfried road 52 in 10365 Berlin.

If personal data is being processed, the processing in accordance with art. 6, Para. 1 lit. f DSGVO based on our legitimate interest in an efficient Organisation and documentation of our business operations. Details of the data protection Xentral are available under the following Link: 
https://youflake.com/datenschutzerklaerung/

The following Software is use for the purpose of order processing:

Xentral

The order processing takes place via Xentral, a service of the Xentral ERP Software GmbH Fuggerstraße 11, 86150 Augsburg ("Xentral"). The Name, address and, where applicable, other personal data will be pursuant to article 6. 1 lit. b DSGVO for the purpose of processing the Online order in Xentral passed. The passing on of your data takes place here only, as far as this is necessary for the execution of the order is actually required. Xentral, and is used for accounting. So Xentral processed incoming and outgoing invoices, as well as, if necessary, also the Bank movements of our company, in order to capture invoices automatically to match the transactions to and to provide this in a partially-automated process, the financial accounting.

If personal data is being processed, the processing in accordance with art. 6, Para. 1 lit. f DSGVO based on our legitimate interest in an efficient Organisation and documentation of our business operations. Details of the data protection Xentral are available under the following Link:
https://xentral.com/de/datenschutz/

Disclosure of personal data to shipping service providers

DHL

The delivery of the goods takes place by the transport service provider DHL (DHL paket GmbH Sträßchensweg 10, 53113 Bonn), we disclose your E-Mail address in accordance with art. 6, Para. 1 lit. a DSGVO prior to delivery of the goods for the purpose of appointment or delivery to the notice Delivery to DHL, provided that you have given in the ordering process with your explicit consent. Otherwise, we will give for the purpose of delivery in accordance with art. 6, Para. 1 lit. b DSGVO only the name of the recipient and the delivery address to DHL. The transfer takes place only insofar as this is necessary for the delivery of goods is required. In this case, prior agreement of the delivery date with DHL and the delivery notice is not possible.

The consent at any time with effect for the future compared with the above-mentioned controller or with the transport service provider DHL revoked.

DPD

The delivery of the goods takes place by the transport service provider DPD (DPD Deutschland GmbH, wailandt street 1, 63741 Aschaffenburg), we disclose your E-Mail address, and telephone number prior to the delivery of the ordered goods according to art. 6, Para. 1 lit. a DSGVO for the purpose of voting a delivery date or the notice of Delivery to DPD, if you have given for this purpose in the ordering process with your explicit consent. Otherwise, we will give for the purpose of delivery in accordance with art. 6, Para. 1 lit. b DSGVO only the name of the recipient and the delivery address to DPD. The transfer takes place only insofar as this is necessary for the delivery of goods is required. In this case, prior agreement of the delivery date with DPD or non-delivery notice.

The consent at any time with effect for the future compared with the above-mentioned controller or with the transport service provider DPD revoked.

UPS

The delivery of the goods takes place by the transport service UPS (United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss), we disclose your E-Mail address before the delivery of the ordered goods according to art. 6, Para. 1 lit. a DSGVO for the purpose of voting a delivery date or the notice Delivery to UPS, if you have given for this purpose in the ordering process with your explicit consent. Otherwise, we will give for the purpose of delivery in accordance with art. 6, Para. 1 lit. b DSGVO only the name of the recipient and the delivery address to UPS. The transfer takes place only insofar as this is necessary for the delivery of goods is required. In this case, prior agreement of the delivery date with UPS or Transmission of status information for shipment delivery is not possible.

The consent at any time with effect for the future compared with the above-mentioned controller or with the transport service provider UPS revoked.